Refund policy

We always take extra precautions to ensure that your orders are carefully packed and leave our warehouse in good condition. Unfortunately, we cannot always guarantee that your order will arrive in the same good condition. When you receive your order, please examine the merchandise immediately for any damage.

Please note that all products are non-refundable.

For any defects, please contact our customer service team at customercare.asia@wabilogic.com to arrange for a merchandise exchange within 7 days upon arrival of your purchase. We will exchange a brand new one subject to stock availability.  

The decision as to whether a customer has violated our Operations Policies or abused our Returns Policy or engaged in inappropriate behaviour remains within Wabilogic’s sole discretion and its decision shall be final.