FAQs
Warranty
In addition to the legal warranty claims to which the end user is entitled relative to the seller, if this device was purchased from a dealer authorised by Wabilogic™, we provide a manufacturer's warranty under the following conditions:
- 1-year limited warranty from the date of original purchase.
- This warranty extends only to the original retail purchaser or gift recipient. Please keep the original sales receipt, as proof of purchase is required to make a warranty claim.
- Defects caused by improper connection, improper handling, or repair attempts by non-authorised persons are not covered by the warranty. The same applies to failure to use consumables (e.g. cleaning and descaling agents) that meet the original specifications. Wear parts (e.g. seals and valves) and fragile parts are excluded from the warranty.
- This device is designed and built for household use only and is not suitable for other applications.
- The warranty does not cover damages that are not the responsibility of the manufacturer, including damages caused by improper use (e.g. operation with insufficient current or improper voltage).
Accessories & Replacement Parts
Please check our website for available accessories and replacement parts. If you need further assistance, please contact us at sales.asia@wabilogic.com.
Quick Start Guide
Please download the digital version of the Senz V™ Quick Start Guide here.